GENEA Hiring - 2025 | Apply Now
Genea hiring 2025
Job Role: Invoice Support Specialist
Experience: 1 to 3 years
Job Location: Work From Home, Ahmedabad, India
Shift Timing: Monday-Friday- 8:30 PM-5.00 AM IST.
Company: Genea
Qualifications:
- High school diploma or general education degree (GED)
Computer skills required:
- Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook.
- Data entry in the 10-key pad, keyboard typing.
Job Description:
As the Invoice Support Specialist, I assist the Submeter Billing department by ensuring high-level customer support through the accuracy, completeness, timely entry, and validation of data in various business systems.
Roles & Responsibilities:
- Accurately enter meter readings and billing information
- Accurately enter main utility information and other billing and usage information into a variety of reports/formats
- Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems/reports.
- Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable.
- Track the stage of assignments in Microsoft Planner
- Screen and respond to Customer calls coming in regarding Submeter Billing inquiries.
- Provide courteous and helpful direction for clients to the party that they need to speak with.
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